Frequently Asked Questions

Vileson Trade FZCO supplies a comprehensive range including general cleaners (all-purpose, multipurpose, bathroom, glass, stainless steel), disinfectants and sanitizers (WHO-grade hand sanitizer, antiseptic, surface disinfectants), personal care products (hand wash, shower gel), floor and carpet care chemicals, kitchen and F&B hygiene chemicals, and industrial cleaners. All available for B2B wholesale across UAE and GCC. View the full product catalog.

Yes. Our range is specifically formulated for professional and institutional use. We supply 5-star hotels, serviced apartments, hotel groups and facility management companies across Dubai and the UAE with housekeeping chemicals, laundry chemicals, kitchen hygiene products and washroom chemicals. All products meet the quality standards required by the UAE hospitality sector.

Yes. Our hand sanitizer gel follows the WHO-recommended formula (70% ethanol). Our hospital-grade disinfectants are broad-spectrum and effective against bacteria, viruses and fungi. Full virucidal testing documentation is available on request.

Yes. We prioritise biodegradable and environmentally responsible formulations where possible, complying with Dubai Municipality environmental regulations. Alcohol-free and paraben-free options are also available, including our Mousse Sanitizer range suitable for sensitive skin and children.

Yes. Our kitchen and F&B chemical range is HACCP-compliant and food-safe. Products include food-contact sanitizers (no-rinse formula), kitchen degreasers, dishwashing liquids, machine dishwash liquids, rinse aid and oven & grill cleaners — all approved for commercial kitchens, hotels and catering operations.

Yes. Share the product specification or SDS of your current product and we will source or formulate an equivalent. We work with international manufacturers and can often match or improve on existing formulations at competitive prices.

Fill in our B2B Order Request form with your company details, product requirements and quantities. Our team responds within 24 hours with a formal quotation. You can also contact us directly by phone or WhatsApp at +971 56 319 6134 or email customers@vilesontrade.company.

MOQ varies by product and packaging format. We are flexible for new B2B partners. Products are available in formats ranging from 500ml to 1000L IBC containers. Contact us with your requirements and we will advise the best MOQ and pricing for your situation.

We accept Telegraphic Transfer (T/T), Letter of Credit (LC), 50% advance with 50% on delivery, Net 30/60 for established clients, and Cash on Delivery (COD) for UAE deliveries. All prices are quoted exclusive of VAT. Preferred currencies: AED, USD, SAR.

Yes. Free product samples are available for qualified B2B buyers — no commitment required. Request samples through our B2B order form or contact us directly. We can deliver samples anywhere in Dubai and across the UAE.

Yes. We offer competitive trade pricing with volume discounts for larger orders and regular B2B clients. Operating from Jebel Ali Free Zone (JAFZA), we have direct access to manufacturers which allows us to offer better pricing than most UAE distributors. Contact us for a formal quotation with your volumes.

Yes. We deliver across all UAE emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. For GCC countries we supply Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. International shipping is also available from our Jebel Ali Free Zone base.

For Dubai and UAE deliveries, standard lead time is 1–5 business days depending on order size and product availability. For established clients we can arrange urgent or scheduled deliveries. GCC deliveries typically take 5–10 business days.

Yes. We work with facility management companies and hotels on scheduled monthly or quarterly supply arrangements. This ensures consistent stock and simplifies procurement. Contact our sales team to set up a recurring supply agreement.

Yes. Every product comes with a full Safety Data Sheet (SDS) as standard, covering all 16 GHS sections including hazard identification, composition, first aid measures, handling and storage, and regulatory information — essential for workplace safety compliance in the UAE.

Yes. All products are labelled in compliance with the Globally Harmonized System (GHS) of Classification and Labelling of Chemicals. Labels are available in both English and Arabic to meet UAE regulatory requirements.

Yes. Certificates of Analysis (COA) are available on request for all products. The COA confirms the product meets its specification — active ingredient concentration, pH, density and other key parameters — essential for quality control and procurement compliance.

Our products are formulated to comply with Dubai Municipality environmental and safety regulations. We provide all necessary documentation to support procurement and regulatory compliance. Contact us for specific regulatory documentation for any product in our range.