Frequently Asked Questions

Vileson Trade FZCO supplies general cleaners (all purpose, multipurpose, bathroom and glass), disinfectants and sanitizers (antiseptic disinfectant, surface disinfectant, sanitizer liquid and WHO-formula hand sanitizer gel), hand wash, floor and carpet care chemicals, kitchen and F&B hygiene chemicals, laundry products (LAUNDREX and ECO CLEAN Ruby Crystal), heavy duty degreaser and car care products. All available for B2B wholesale across UAE and GCC. View the full product catalog.

Yes. Our range is specifically formulated for professional and institutional use. We supply 5-star hotels, serviced apartments, hotel groups and facility management companies across Dubai and the UAE with housekeeping chemicals, laundry chemicals, kitchen hygiene products and washroom chemicals. All products meet the quality standards required by the UAE hospitality sector.

Yes. Our hand sanitizer gel follows the WHO formula, and our Antiseptic Disinfectant (VT-DS-001) kills 99.9% of bacteria. English SDS is available on request for every product.

Yes. Our kitchen and F&B range includes the Antiseptic Disinfectant (VT-DS-001), kitchen degreasers, dishwashing liquids, machine dishwash liquid and Oven & Grill Cleaner, for HACCP cleaning routines in commercial kitchens, hotels and catering operations.

Yes. Share the product specification or SDS of your current product and our team will advise the closest match in our range. For own-brand or custom formulations, see our OEM manufacturing service.

Fill in our B2B Order Request form with your company details, product requirements and quantities. Our team responds within 24 hours with a formal quotation. You can also contact us directly by phone or WhatsApp at +971 56 319 6134 or email customers@vilesontrade.company.

MOQ varies by product and packaging format, and there is no minimum order when you collect from our Jebel Ali warehouse. Most products are available in 500ml to 5L formats, with commercial laundry powders in bulk bags. Contact us with your requirements and we will advise the best MOQ and pricing for your situation.

We work by bank transfer (T/T), and most orders are prepaid. For established clients, split payment can be arranged: 50% upfront and 50% before delivery, or 60% upfront and 40% before delivery. Prices include all taxes.

Sample availability can be discussed for qualified B2B buyers. Get in touch through our B2B order form or contact us directly to check options for your specific product requirements.

Yes. We offer competitive trade pricing with volume discounts for larger orders and regular B2B clients, supplied direct from Jebel Ali, Dubai. Contact us for a formal quotation with your volumes.

Yes. We deliver across all UAE emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. For GCC countries we supply Saudi Arabia, Kuwait, Qatar, Bahrain and Oman from our Jebel Ali base.

For Dubai and UAE deliveries, standard lead time is 1–5 business days depending on order size and product availability. For established clients we can arrange urgent or scheduled deliveries. GCC deliveries typically take 5–10 business days.

Yes. We work with facility management companies and hotels on scheduled monthly or quarterly supply arrangements. This ensures consistent stock and simplifies procurement. Contact our sales team to set up a recurring supply agreement.

Yes. A full Safety Data Sheet (SDS) in English is available on request for every product, covering all 16 GHS sections including hazard identification, composition, first aid measures, handling and storage, and regulatory information - essential for workplace safety compliance in the UAE.

Yes. All products are labelled in compliance with the Globally Harmonized System (GHS) of Classification and Labelling of Chemicals. Labels are available in both English and Arabic to meet UAE regulatory requirements.

Yes. Certificates of Analysis (COA) are available on request for all products. The COA confirms the product meets its specification - active ingredient concentration, pH, density and other key parameters - essential for quality control and procurement compliance.

Yes. All Vileson products are registered on Montaji, Dubai Municipality's product registration system, and carry GHS-compliant bilingual labels. English SDS and a Certificate of Analysis (COA) are available on request. See Dubai Municipality approved cleaning chemicals.